Ordering

• How to Order
• How do I order a single product?
• How do I order two or more products?
• Do I need to log in to my account during the ordering process?
• Do I need to create an account during the ordering process (new customers)?
• Can I upload my files before ordering?

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• Turnaround Time
• What is PsPrint's standard turnaround time?
• When does my turnaround begin?
• What can delay start of turnaround time?
• Does turnaround time including shipping time?
• Does PsPrint guarantee turnaround time?

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• Order Tracking
• How do I view my order history?
• Will I receive an order confirmation email?
• How does PsPrint track orders?

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• Ordering Mailing Services
• How do I order mailing services?
• What does your mailing services include?
• What is CASS certification?
• I have a CASS certified list. Why are you still charging me for the service?
• What happens if I include incorrect addresses in my mailing list?

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• Shipping and Delivery
• What shipping methods are offered?
• How do I track shipments once they are sent?
• How much does shipping cost?
• How do I calculate my delivery date?
• Can I pay only one shipping charge for all of my orders or jobs?

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• Changes and Cancellations
• Can I request a faster turnaround time after placing an order?
• How do I cancel my order?
• Can I change my artwork files?
• Can I change quantity option after ordering?
• Can I request a hardcopy proof after ordering?

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• Payment and Billing
• What payment methods does PsPrint accept?
• When am I charged for my order?
• How do purchase orders work?
• Can I pay for my order with a check debit card?
• Can I pay for someone else's order using my check debit or credit card?

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